This Privacy Policy discloses how Parkson collects, stores and handles the personal information or data (“Personal information”) of its Customers as Parkson’s Members.
Parkson respects concern of Customers about personal information privacy.
The issued clauses represent Parkson’s policy with regards to the collection, usage, processing and disclosure of Personal information in accordance with regulations of Vietnamese laws.

1. Personal Information and methods of Personal information collection:
Personal information includes:
(a) Contact information (such as name, postal address, email address and mobile or other phone numbers), age, ID card number, date of birth, gender and any other personal information; and
(b) Other contents (such as photographs and comments).
Customers may choose to provide Personal information to Parkson in various ways, such as when apply for Parkson Card membership or participation in promotion programs or other privileges.

2. Purposes of Personal information collection:
Personal information of Members will be kept confidential but may be used and/or disclosed by Parkson for the following purposes:
(a) To process information for registering as members, to store and manage Personal information of members.
(b) To contact, inform and to provide members with any advertising information, services or products and manage programs in which members take part such as special events, contests, sweepstakes programmes and surveys (for purposes of researching and analysing customers’ profile, behaviour, trends and activities).
(c) To support access to and use of the Parkson Website and mobile services relating to Parkson Card Membership.
(d) To respond to any queries and questions from customers.
(e) To prevent and detect fraud.

3. Sharing, disclosure and transfer of Personal information:
Parkson may share, disclose and transfer Personal information to the following third parties:
(a) Other entities of Parkson Group;
(b) Service providers for advertising purposes, sending invitation letters for special events, text messaging and other modes of communication;
(c) Parkson’s merchant partners who participate in extending discounts, promotions, gifts, redemptions and services to Parkson Card Membership; and
(d) Relevant authorities as required and/or under the applicable laws.

4. Members’ rights to collected Personal information:
(a) Refuse to receive any advertising information from Parkson.
(b) Request Parkson to stop processing Personal information for advertising purposes or any direct sale purposes.
(c) Access and/or make supplement, corrections to Personal information.
(d) Withdraw any consent previously confirmed to Parkson in relation with using, processing and disclosing Personal information or stop registration as member at any time. In some circumstances, if members do not want their Personal information to be used or disclosed, it means that such members cannot receive advertising and promotion information from Parkson.
(e) Request Parkson to examine, update, amend or delete their Personal information.

Members can exercise any of the aforementioned rights by sending requests via email or by mail to Parkson to the following addresses:
By Mail: Parkson Viet Nam, 35 Bis – 45 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City.
Via Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

5. Time for Personal information retention:
Parkson will retain all Personal information provided by Members on our internal system in the period of products, services provision or as long as fulfilling the purposes which it was collected or until the Personal information are required to be deleted by Member.

6. Amendment to and language of Personal information Privacy Policy:
Parkson reserves the right to revise the clauses of this “Personal information Privacy Policy” at any time and the updated versions will be informed to Customers through Parkson’s communication materials. Customers shall be deemed to have agreed to such revision(s) if you do not withdraw their consents to Parkson on the usage, storage, processing and disclosure of Personal information.
In the event of any inconsistency in interpretation between the Vietnamese version and any other languages, this Privacy Policy statement in Vietnamese will prevail.

7. By providing Personal information to Parkson and signing this application form, Customers hereby confirm that you have read and agreed to the clauses under this statement on “Personal information Privacy Policy”.

Customer Service

  •  (848) 38277636
  •  Monday – Sunday
  •  9.30am – 9.30pm
  •  except Public Holiday
  • Merchant Partner Privileges
  • Members' Cross Border Privileges
  • Birthday Baby Benefits
  • Special Invitations
  • Exclusive Rewards
  • Exchange Accumulated Points
  • Merchant Partner Privileges

    Enjoy EXCLUSIVE privileges from participating merchant partners.
  • Members' Cross Border Privileges

    Enjoy EXCLUSIVE privileges at Parkson stores in China, Vietnam, Indonesia and Myanmar.
  • Birthday Baby Benefits

    Enjoy EXCLUSIVE discounts, promotions and/or services from participating brands at Parkson stores.
  • Special Invitations

    Receive invitations to Exclusive Events, Fashion Launches, Pampering Services, Members-Only Previews and more.
  • Exclusive Rewards

    Receive additional rebates and gifts during Festive Seasons and enjoy special promotions including exclusive rewards for Top Spenders.
  • Exchange Accumulated Points

    The Parkson card holder will get 01 accumulated point for every VND 20,000 spent at Parkson.