JOB DESCRIPTION

Job title                  :        Human Resource Executive (Department Store)

Store                      :        Parkson

Department             :        Store Operations

Reports to               :        (1) Direct Superior: Head of Store Operation

                             :        (2) Functional Manager: Human Resource Manager

RELATIONS

Internal         : All Parkson’s staff

External         : Promoters, counter managers, service providers

Supervises     : HR Supervisor, HR Clerk

KEY ACCOUNTABILITIES

1. Being responsible for the Personnel Administration Management in Store
   

-         Distributing and managing uniforms, name badges, lockers for staff, promoters.

-         Managing transportation and accommodation for staff.

-          Directly implementing or controlling meals on Special / Event Days.

-          Collecting administrative fee, deposit and other fee regarding to the name badges and lockers for promoters and tenants.

-          Delivering all collected fees regarding to issuing name badges to the Accounting Department accurately and timely.

-          Overall implementing and controlling the Uniforms for staff, ensuring the proper and neat dressing of all staff.

2. Reporting Responsibilities
   

-         Preparing and submitting the Monthly Social Insurance and Health Report to the respective authorization on the 15^th each month at the latest.

-         Preparing and submitting the Monthly Headcount Report to the respective authorization at the end of each month.

-         Preparing and submitting the Monthly Attendance Report to the respective authorization on the 23^rd each month at the latest.

-         Preparing and submitting the previous Monthly Training and Development Report to the respective authorization on the 7^th each month at the latest.

-         Preparing and submitting the previous Monthly Sales Incentive Report to the respective authorization on the 10^th each month at the latest

-         Preparing and submitting other personnel reports requested by the Functional Manager or Immediate Superior.

3. Compensation and Benefits Management
   

-         Effective implementing and managing HR Net-term to ensure the on-time smooth processing of attendance report.

-         Researching data and preparing initial proposal for annual salary review.

-         Effectively managing of the entire performance management process.

-         Preparing and maintaining company’s salary structure, job documentation, and job evaluation system.

-         Managing and solving matters relating to the health payment, medical, hospitalization package, etc.

4. Recruitment Responsibility

-         Identifying staff vacancies and recruiting, interviewing and selecting applicants for non-executive positions.

-         Staffing in accordance with the company headcount, and with the company standard requirements for each position.

-         Issuing Offer Letter to successful candidates.

-         Monitoring and updating recruitment plan and budget.

-         Updating and preparing Job Description for all positions within Store as per the standard format.

-         Developing and maintaining relationship with employment agencies and other recruitment sources.

5. Training and Development

-         Planning, organizing training programs for new staff.

-         Directly conducting new employee orientation and other related short skills for all new non-executive staff.

-         Coordinating with the respective training authorization from the Head Office in organizing in-store training programs and on-the-job training activities.

-         Ensuring that the respective training schedules are arranged timely and properly.

-         Preparing performance appraisal form for respective authorization’s confirmation.

-         Recommending, developing and scheduling training and development courses.

6. HR Management

-         Providing advice, assistance and follow-up on company policies, procedures and documentation to all staff.

-         Coordinating the resolution of specific policy-related and procedural problems, employee grievances and inquiries.

-         Working with union representative to resolve labor relation issues.

-         Developing and recommending operating policy and procedural improvements.

-         Conducting exit interviews to identify reasons of employee termination

-         Working closely with all HR staff in the Head Office to discuss about all Store’s matters (C&B, Pay roll, Recruitment, T&D and other HR-related issues).

-         Strictly following and controlling the company rules and in-house regulations; ensuring the right implementation and execution from all staff and promoters.

-         Managing all warning and disciplinary matters concerning the regulation violations.

7. Performing additional duties as assigned by the Functional Manager or Immediate Superior

MINIMUM QUALIFICATIONS & SKILLS REQUIREMENTS

-         At least 2-year experience in HR practices in at least supervisory level, with:

o        Minimum 24 years old.

o        Bachelor’s degree.

-         English/Vietnamese ability: Fluency in speaking, writing and reading.

-         Computer literacy: able to use Office software (Word, Excel, PowerPoint) and internet skills

-         Having sufficient soft skills including:

o        Communication skills.

o        Management skills.

o        Problem-solving skills.

o        Inter-personal skills

-         Honesty, integrity, carefulness.

-         Ability to work under high pressure with accuracy and attention to detail.